Our incentive programme has evolved over ten years to be among the best in the industry. Rewards and incentives are customised to drive specific behaviours required for each campaign.
Our advisor bonus is a points accrual system reflecting achievement of key performance indicators:
- Sales per hour
- Revenue Per Customer
- Product Type
- Below target cancellations
- Low complaint rates
We can also target on added-value elements required by our clients such as prospect e-mail capture, mobile phone capture, Direct Debit payment method etc. We pride ourselves on being flexible and can accommodate specific client requirements.
In addition to our baseline points accrual system, we also implement short-term tactical initiatives when required e.g. to increase dialled hours to support an advertising campaign or product launch.
The management team are aligned to the reward system coupled with client Key Performance Indicators to ensure business objectives are achieved.